Of course, we get questions from time to time...
1.What exactly do I get for 10 points?
You can order any main dish from the menu. A main dish is worth at least 5€ without extras. Only the main dish itself will be discounted, extras must be paid seperately.
2.How do I redeem my free meal?
As soon as you have at least 10 bonus points in your account you can redeem your free meal. Just order your favourite at the stations and when you go to the cash desk you tell our Vapianisti that you would like to redeem your free meal. Let them scan your People QR-Code. Your free meal will be discounted and your 10 bonus points will be deducted from your account.
How to show your personal People QR-Code in the app: Open the tab „MyPeople“ . When using an iPhone click on „Show MyPeople Code“ and when using an android phone click on the small icon in the lower right corner.
3.Can I redeem and collect points at the same time?
You collect bonus points for every main dish on your receipt that is not discounted. You will not get a bonus point for the free meal. If the total amount of your receipt is less than 5€ because of the discount for the free meal you will not get a status point either.
4.How many meals can I redeem per visit.
You can redeem up to four free meals per visit.
5.Where can I redeem my free meal?
You can get your free meal in every VAPIANO in the Netherlands.
6.Do I also get my status benefits when redeeming my free meal?
You get your status benefit with every main dish worth at least 5€ without extras which is not discounted on your receipt. You will not get your status benefit for a free main meal.
7.Can I redeem my free meal and merchandise at the same time?
Yes, you can . If you want to redeem your points for a free meal and for merchandise please tell our Vapianisti at the cash desk before you let them scan your qr-code.
8.Where do I see the amount of points in my account?
You can log in to your People account here: people.vapiano.com/nl/nl/ and there you see the amount of bonus points and status points in your account.